Frequently Asked Questions
1. What services do you offer? We offer a comprehensive range of services to meet all your event planning needs. Our services include: 1. Full-Service Event Planning
From concept to execution, we manage every detail to bring your vision to life.
 2. Day-of Coordination
We ensure everything runs smoothly on the day of your event, handling logistics so you can enjoy the moment.
 3. Vendor Selection and Management
We connect you with trusted vendors and manage all communications, contracts, and scheduling.
 4. Event Design and Decor
We create stunning designs and decor that reflect your style and theme, ensuring a visually captivating event.
2. How much does your event planning service cost? Prices vary based on packages please click "Book Now" to view different options.
3. Do you specialize in certain types of events? 1. Weddings:
From intimate elopements to grand celebrations, we have extensive experience in planning and coordinating weddings that reflect your unique love story.
 2. Corporate Events:
We excel in organizing professional events such as conferences, seminars, product launches, and corporate retreats, ensuring they align with your business objectives.
 3. Social Events:
We specialize in creating memorable private celebrations, including birthdays, anniversaries, baby showers, and more, each designed to reflect your personal style and vision.
 4. Destination Events:
Our expertise extends to planning events in unique locations, whether it’s a tropical beach wedding or a corporate retreat in the mountains. We handle all the logistics, so you can enjoy the destination.
 5. Non-Profit and Charity Events:
We are passionate about planning fundraising galas, charity runs, and awareness campaigns, helping organizations raise funds and awareness for important causes. While these are our areas of specialization, we are always excited to take on new challenges and plan any event that’s important to you. Whatever the occasion, we bring our expertise, creativity, and commitment to excellence to ensure your event is a success.
4. How early should I book your services for my event? We recommend booking our services as early as possible to ensure availability and to give us ample time to plan and execute your event to perfection. Ideally, for: Weddings: We suggest booking 9 to 12 months in advance. This allows us to secure your preferred venue and vendors and to meticulously plan every detail. Corporate Events: Booking 6 to 9 months ahead is recommended for conferences, product launches, and large-scale corporate events. This timeframe ensures smooth logistics and thorough coordination. Social Events (Birthdays, Anniversaries, etc.): For smaller, private events, 3 to 6 months of lead time is ideal. This allows us to design and execute your vision while ensuring everything runs smoothly. Destination Events: Given the added complexity of travel and logistics, we advise booking 12 to 18 months in advance, especially for international destinations. Non-Profit and Charity Events: Booking 6 to 9 months in advance is recommended to allow for effective fundraising strategies and event promotion. If your event date is closer, don’t worry! We’ll do our best to accommodate last-minute requests depending on availability. The sooner you book, the better we can ensure a seamless and stress-free planning experience.
5. Can I customize a package to suit my event's needs?Absolutely! We understand that every event is unique, and we’re more than happy to customize a package that perfectly suits your specific needs and vision. Whether you’re looking for full-service planning, day-of coordination, or something in between, we can tailor our services to fit exactly what you’re looking for. During our initial consultation, we’ll discuss your event details, preferences, and any specific requirements you have. From there, we can create a personalized package that aligns with your budget, style, and goals. Our priority is to ensure that you get the support you need to make your event truly special. If you have any specific requests or ideas, please let us know, and we’ll work closely with you to bring your vision to life!
6. How do you handle unforeseen issues on the event day? We understand that even the best-laid plans can encounter unexpected challenges. That’s why we’re always prepared with a proactive approach to handle any unforeseen issues that may arise on the day of your event. Our strategy includes: Detailed Planning: Before the event, we create a comprehensive timeline and contingency plans for all aspects of the event, anticipating potential challenges and having solutions ready. On-Site Coordination: On the day of your event, our experienced team is on-site early to oversee all setup and logistics, keeping everything on track and addressing any issues as they occur. Vendor Communication: We maintain close communication with all vendors and staff, ensuring that everyone is aligned and any last-minute changes are smoothly integrated. Quick Decision-Making: Our team is trained to think on their feet, making quick and effective decisions to resolve issues without disrupting the event. Calm and Professional Approach: We handle all situations with calm professionalism, so you and your guests remain blissfully unaware of any behind-the-scenes adjustments. Our goal is to ensure that your event runs seamlessly, so you can relax and enjoy the day without worry. We take pride in our ability to manage the unexpected with grace and efficiency.
7. What is your cancellation or refund policy? Non-Refundable Policy: 1. **Booking Confirmation:** - Upon confirmation of our event planning services, a non-refundable deposit is required to secure your date. 2. **Cancellation and Refund Terms:** - All payments made towards our services are non-refundable. - In the event of cancellation by the client, the full amount of the service fee remains non-refundable. 3. **Exceptions:** - Exceptions to this policy may be considered on a case-by-case basis, subject to [specific conditions, e.g., extreme circumstances]. 4. **Rescheduling:** - Rescheduling of services may be accommodated based on availability and must be communicated [number of days] prior to the scheduled event. By engaging our services, you acknowledge and agree to the terms of our non-refundable policy. Cancellation Policy: We understand that unforeseen circumstances may arise, leading to the need for cancellations. Please review our cancellation policy below: 1.Cancellation Timeline: •Cancellations must be communicated in writing two weeks prior to the scheduled event date. 2.Refund Terms: •Cancellations made within the specified timeline are eligible for a partial refund, excluding the non-refundable deposit. •Cancellations made after the specified timeline are not eligible for any refund. 3.Rescheduling: •Clients may request to reschedule the event based on availability. Any rescheduling requests must be made in writing and communicated two weeks before the scheduled event. 4.Force Majeure: •In the event of unforeseen circumstances beyond control (e.g., natural disasters, pandemics), we reserve the right to adjust our cancellation policy as necessary. 5.Refund Processing: •Refunds, if applicable, will be processed within 10 days of the cancellation request. By engaging our services, you acknowledge and agree to the terms of our cancellation policy. Thank you for your understanding. If you have any questions or concerns, please feel free to contact us.